EDI
Effective June 6, 2008, all EDI transactions and services are supported by the CEDI contractor. These include:
- Receipt of all electronic DME MAC claims;
- Changes to EDI trading partner (submitter) information, including passwords
- Delivery of all electronic front end reports;
- Electronic Remittance Advice enrollment, changes to enrollment and delivery of ERA files;
- 276/277 transactions enrollment, changes to enrollment and collection and delivery of 276/277 files.
All questions related to these services and/or transactions should be directed to the CEDI Help Desk via e-mail at ngs.cedihelpdesk@wellpoint.com or telephone at 1-866-311-9184.
Online inquiries regarding Claim Status and Beneficiary Eligibility (referred to as CSI/BE, VPIQ or PINQ) for DME MAC Jurisdiction C will be provided by CIGNA Government Services. Please refer to CIGNA Government Services CSI/BE User Manual for details. If you have a question about the CSI/BE system, please call our customer service line at 1-866-270-4909, Monday through Friday from 8:00 AM to 5:00 PM (CT). You may also submit your questions online through our website.
Online Claim Status & Eligibility Inquiry
The forms offered below are in Adobe PDF format. Download
a free copy of Acrobat Reader. 
- CSI/ELGB USER ID Access Request Form (24K)
- DDE CSI/BE
User Guide DDE CSI/BE User Guide (343K)
- CSI/DDE Network Service Vendors:
- IVANS
Web site: www.ivans.com
Customer Service: 800.548.2675 - VisionShare
Web site: www.visionshareinc.com
Customer Service: 612.460.4327
- IVANS
- CSI/DDE Network Service Vendors:
